Communication Skills Workshops

Bespoke workshops designed to give your team the communication skills they need.

 

Online Tuition

Book an online tutorial for total convenience. Focus on the key skills you need and receive feedback to build your communication skills.

 

Clinical Simulation

Build communication skills for all clinical situations with an experienced actor and facilitator who has years of experience.

 

Exam Preparation

Save time and money by passing your exam the first time by preparing with an experienced exam actor.

 

Targeted Feedback

Get the feedback you need to build your communication skills and avoid common errors.

 

Communication Skills Workshops

Bespoke workshops designed to give your team the communication skills they need.

 

Online Tuition

Book an online tutorial for total convenience. Focus on the key skills you need and receive feedback to build your communication skills.

 

Clinical Simulation

Build communication skills for all clinical situations with an experienced actor and facilitator who has years of experience.

 

Exam Preparation

Save time and money by passing your exam the first time by preparing with an experienced exam actor.

 

Targeted Feedback

Get the feedback you need to build your communication skills and avoid common errors.

 

Learn new communication skills with private tuition from Procommskills and pass your exams first time

Complex Explanations

Complex Explanations

Patients only retain a fraction of what they are told. Learn to give complex information in a structured and understandable way.
Dealing with Anger

Dealing with Anger

Dealing with anger is intimidating and never easy. But you can add this specialised skill to your communication tool box.
Breaking Bad News

Breaking Bad News

One of the hardest things for medical professionals to do is breaking bad news, but knowing how to do it well makes it much less daunting.

History Taking

History Taking

A comprehensive history can be a challenge to take, but with practice picking up all those cues can become second nature.

Complex Explanations

Complex Explanations

Patients only retain a fraction of what they are told. Learn to give complex information in a structured and understandable way.

Dealing with Anger

Dealing with Anger

Dealing with anger is intimidating and never easy. But you can add this specialised skill to your communication tool box.

Breaking Bad News

Breaking Bad News

One of the hardest things for medical professionals to do is breaking bad news, but knowing how to do it well makes it much less daunting.

History Taking

History Taking

A comprehensive history can be a challenge to take, but with practice picking up all those cues can become second nature.

Plus many more…

Get updates and offers from Procommskills

How To Prepare For The CASC Exam – A Strategy Guide

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A Summary Will Save The Day

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7 Top Tips to Pass Your Exam

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The Dirty Dancing Rule of Gestures

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Why is it important to say sorry?

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When to ICE

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Why is it important to say sorry?

We have all heard that its important to say sorry when someone feels things have not gone as hoped but to demonstrate this point let me tell you a story with two endings. Tom was walking through a corridor at work. It was a long corridor with lots of double doors. Walking a few paces in front of Tom was Gerry. Gerry was preoccupied with a meeting...

7 Top Tips to Pass Your Exam

Exams are stressful. They are expensive. And they are hard. But after working as an exam actor and as a trainer on more preparation courses than I can count for almost a decade, I have got some really valuable tips to help you through the process and give you the best chance of passing the first time. Hopefully, by sharing this experience with...

The Dirty Dancing Rule of Gestures

Actors are all too familiar with the what-do-I-do-with-my-hands panic. You’re standing on stage and are all of a sudden become very aware of your arms and hands and can’t find a way of positioning them in a way which feels natural. Time and time again I hear trainee doctors speak of the same panic. I hear “I’m going to do this role-play sat on my...

When to ICE

One of the most important and useful bits of feedback I find myself giving time and time again is to elicit the patients ideas, concerns and expectations (aka, ICE) early in your consultations. Not just in exams but in day to day practice as well. A bone of contention at several CSA preparation courses I’ve worked on is when to cover ICE. Several...

A Summary Will Save The Day

We all know how important a summary is during a consultation, but still its easy to neglect to include one when you feel pressed for time. When you have ten minutes to cover a range of symptoms, check red flags, come to a diagnosis, discuss management, safety net and arrange followup recapping things you have already covered can seem unnecessary....

How To Prepare For The CASC Exam – A Strategy Guide

With the CASC exam costing over £1000 to sit, it's not something to take lightly. You'll want to do all you can to ensure you pass the first time. Today we are going to talk about some of the CASC preparation steps you can take to maximise your chances of passing the exam in a stress free way. Like all things, the CASC can seem incredibly...

Book a session

There are many training options available to help you, your team or students gain the skills to communicatie at an advanced level in all situations.  The right solution for you is just a press of a button away.

How to improve communication skills?

Communication Skills Tutorial

As the world progresses to a more customer driven society we have seen that communication skills play a larger and larger role in the workplace. The NHS has seen a sharp rise in complaints over the last 10 years, the majority of which are due to poor communication. This is why more and more clinical exams and job interviews now include a communication skills station. These soft skills are often overlooked during training however, leaving medical professionals unprepared for this kind of assessment. How then can this valuable skill set be improved?

The answer is through professional communication skills training.

Procommskills offers bespoke training and tutorials in one to one, group and online settings at affordable prices. With over a decade of experience in role-play based training, patient simulation, exam assessment and exam preparation, the expert training you need is here.

Get the help you need to perform well in job interviews or pass CSA, CASC and OCSE exams the first time and save time and money avoiding expensive resits.

Testimonial

This company was booked for the afternoon of July 5th, 2017 to provide our receptionists with strategies and solutions to deal with difficult patient/receptionist situations via role play,  case-based scenarios and forum theatre.I met with Ed twice prior to

I met with Ed twice prior to our afternoon so that we could devise the best training package for our staff needs.

On the day,  Ed and colleague Rhiannon delivered an extremely useful and insightful training programme that all staff members found beneficial. Their non-judgemental, friendly approach ensured that even the staff members who were initially nervous or apprehensive relaxed and joined in with the sessions.

I can genuinely say that everyone gained from the experience and I have no hesitation in recommending this company to you, whether your receptionists are in need of refreshing their skills, or they are relatively inexperienced in their roles.

Mrs Kim Crossley – 30 years NHS experience

Asst. Practice Manager

Vernon St and The Lanes Medical Centres

Testimonial

Ed’s online sessions are a great way to improve communication skills in a short period of time. I booked the online tutorial sessions to help with my MRCPsych CASC preparation. I could see myself grow in confidence with each practice session. Ed is an experienced exam actor and his feedback was very helpful.

Dr.Deepa Krishnan, CT3

Nottinghamshire Healthcare NHS trust

Testimonial

I had an opportunity to work closely with Ed [from Procommskills.com] for a communication skills training course for trainee psychiatrists in Cairo. Ed encouraged direct engagement of the trainees with a friendly and facilitative approach. At the same time, he was also able to clearly identify and indicate where they needed improvement and gave thoughtful feedback on their performances throughout the course. It was a pleasure to work with him, and needless to say, I thoroughly recommend his services for professionals organising communication skills training.

Lena Palaniyappan, University of Nottingham & SPMM Course

Testimonial

I had the pleasure of working with Ed [from Procommskills.com] in an international communication skills workshop in Egypt.  I found Ed to be an excellent teacher.  He has a brilliant aptitude for communication skills, a keen eye for noticing subtle communication errors and a gentle positive attitude in helping his students overcome the obstacles they faced.  He is a surprisingly good actor and adapted to his roles with ease and confidence.  I have no hesitation in recommending him whatsoever. 

Dr Abhinav Rastogi (Consultant Psychiatrist, NHS)

Testimonial

Ed Kennedy is an enthusiastic actor who is dedicated to the roles he plays. His contribution to the training of junior doctors is valued. He is well prepared and always delivers a fantastic performance, portraying various mental illnesses.

Dr Rochelle Ramkisson

Testimonial

Very professional, well prepared, flexible and patient with us in the development of a therapeutic training video. Above all authentic!

Dr. Sam Malins, Research Clinical Psychologist

APPLY TO WORK WITH PROCOMMSKILLS

Do you have Role-Play experience? Are you an actor with good improvisation skills? Have you worked in simulation before? No matter what your level of experience, full training can be given so theres no reason not to get in touch if you are looking for freelance work.

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