{"id":26995,"date":"2019-03-04T22:54:13","date_gmt":"2019-03-04T22:54:13","guid":{"rendered":"https:\/\/procommskills.com\/?page_id=26995"},"modified":"2019-05-04T22:00:12","modified_gmt":"2019-05-04T22:00:12","slug":"f-a-q","status":"publish","type":"page","link":"https:\/\/procommskills.com\/f-a-q\/","title":{"rendered":"F.A.Q."},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”Section” _builder_version=”3.22.3″ background_color=”#0066cc” custom_padding_tablet=”50px|0|50px|0″ transparent_background=”off” padding_mobile=”off”][et_pb_row admin_label=”Row” _builder_version=”3.22.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.0.47″][et_pb_text admin_label=”Text” _builder_version=”3.22.7″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” background_layout=”dark” use_border_color=”off” border_color=”#ffffff” border_style=”solid” header_2_font=”Istok Web||||||||”]<\/p>\n

FAQ<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section” _builder_version=”3.22.3″ custom_padding=”0px||0px|” custom_padding_tablet=”0px||0px|” transparent_background=”off” padding_mobile=”on”][et_pb_row custom_padding=”130px||0px|” custom_padding_tablet=”90px||0px|” padding_mobile=”on” column_padding_mobile=”on” custom_padding_last_edited=”on|desktop” parallax_method_1=”off” parallax_method_2=”off” admin_label=”Row” _builder_version=”3.22.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.0.47″][et_pb_text admin_label=”Text” _builder_version=”3.0.87″ text_font_size=”22″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]Here are some of the common questions people have about the communication skills training available, and their answers. If theres a question you have that isn’t covered then please feel free to get in touch<\/a>.
\n[\/et_pb_text][et_pb_divider color=”#222222″ divider_weight=”4″ admin_label=”Divider” _builder_version=”3.2″ height=”0″ hide_on_mobile=”off”][\/et_pb_divider][et_pb_divider show_divider=”off” disabled_on=”on|on|off” admin_label=”Divider” _builder_version=”3.2″ height=”2″ hide_on_mobile=”on”][\/et_pb_divider][et_pb_divider show_divider=”off” disabled_on=”on|on|off” admin_label=”Divider” _builder_version=”3.2″ hide_on_mobile=”on”][\/et_pb_divider][et_pb_toggle title=”What does a typical session include?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ admin_label=”What does a typical session include?” _builder_version=”3.22.7″ title_font=”Istok Web|700|||||||” title_text_color=”#000000″ title_font_size=”24″ title_font_size_tablet=”18″ title_font_size_last_edited=”on|tablet” body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” custom_padding=”2px|0px|2px|0px” custom_css_toggle_icon=”font-size:20px;||” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]<\/p>\n

A typical communication skills training session would include a discussion of the learners educational needs and what they want to\u00a0achieve from the session before moving onto a simulation of a relevant communication situation.<\/p>\n

For example, a trainee doctor preparing for an upcoming exam may wish to role-play some typical cases such as taking a history from a patient.<\/p>\n

Following the role-play there would typically be a feedback session tailored to the learner\u2019s needs.<\/p>\n

This process can be repeated again and again to reinforce the learnings over the course of the session.<\/p>\n

[\/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ admin_label=”Divider” _builder_version=”3.2″ height=”0″ hide_on_mobile=”off”][\/et_pb_divider][et_pb_toggle title=”Where does the training take place?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ admin_label=”Where does the training take place?” _builder_version=”3.0.87″ title_font=”Istok Web|700|||||||” title_text_color=”#000000″ title_font_size=”24″ title_font_size_tablet=”18″ title_font_size_last_edited=”on|tablet” body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” custom_padding=”30px|0px|2px|0px” custom_css_toggle_icon=”font-size:20px;||” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]Training can be arranged to take place at a venue convenient to the client.<\/p>\n

Sessions can be booked for your place of learning, a private residence or even online via webcam for total convenience.
\n[\/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ admin_label=”Divider” _builder_version=”3.2″ height=”0″ hide_on_mobile=”off”][\/et_pb_divider][et_pb_toggle title=”Are your staff trained medical professionals?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ admin_label=”Are your staff trained medical professionals?” _builder_version=”3.0.87″ title_font=”Istok Web|700|||||||” title_text_color=”#000000″ title_font_size=”24″ title_font_size_tablet=”18″ title_font_size_last_edited=”on|tablet” body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” custom_padding=”30px|0px|2px|0px” custom_css_toggle_icon=”font-size:20px;||” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]No, Procommskills staff are trained actors with many years experience training doctors, medical professionals and students as well as members of other professions in communication skills. Over that time they have gained an understanding of many procedures, conditions, treatments and policies but have no formal medical training.<\/p>\n

The service provided is communication skills based only with superb facilitation skills. If a medical professional is required for a session and cannot be provided by the client please contact us to discuss your needs and various options.
\n[\/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ admin_label=”Divider” _builder_version=”3.2″ height=”0″ hide_on_mobile=”off”][\/et_pb_divider][et_pb_toggle title=”Will scenarios be provided?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ admin_label=”Will scenarios be provided?” _builder_version=”3.0.87″ title_font=”Istok Web|700|||||||” title_text_color=”#000000″ title_font_size=”24″ title_font_size_tablet=”18″ title_font_size_last_edited=”on|tablet” body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” custom_padding=”30px|0px|2px|0px” custom_css_toggle_icon=”font-size:20px;||” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]Scenarios can be provided and created to focus exactly on the learners needs on request. Please be aware that any previously used scenarios are kept confidential \u2013 any exam scenarios will not be used<\/strong> for private tuition sessions due to confidentiality issues. Please do not book a session in the hopes of working on actual exam scenarios, this will not occur.<\/p>\n

Many clients and learners however have access to scenarios they wish to work on and can provide these in advance of the session so that work can begin right away.
\n[\/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ admin_label=”Divider” _builder_version=”3.2″ height=”0″ hide_on_mobile=”off”][\/et_pb_divider][et_pb_toggle title=”How does the feedback work?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ admin_label=”How does the feedback work?” _builder_version=”3.0.87″ title_font=”Istok Web|700|||||||” title_text_color=”#000000″ title_font_size=”24″ title_font_size_tablet=”18″ title_font_size_last_edited=”on|tablet” body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” custom_padding=”30px|0px|2px|0px” custom_css_toggle_icon=”font-size:20px;||” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]Feedback can be given in many ways. By targeting feedback to the areas the learner wants to focus on, outcomes can be achieved effectively. Before beginning a role-play session it is often useful for the learner to be asked about what aspects of their communication they would like to work on. Afterwards, feedback can be tailored to build those skills.<\/p>\n

Some clients prefer feedback to be given solely in role, from the patient\u2019s perspective. Others like feedback to be given out of role so that discussion can delve deeper into the learning outcomes.<\/p>\n

After close to a decade of working in this sector Ed Kennedy recommends a mixture of the two.<\/p>\n

For best results feedback can be given from the patients perspective first then moving on to talk about the session in more depth and explore what strategies worked well and where improvement can be made.
\n[\/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ admin_label=”Divider” _builder_version=”3.2″ height=”0″ hide_on_mobile=”off”][\/et_pb_divider][et_pb_toggle title=”How much does a session cost?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ admin_label=”How much does a session cost?” _builder_version=”3.0.87″ title_font=”Istok Web|700|||||||” title_text_color=”#000000″ title_font_size=”24″ title_font_size_tablet=”18″ title_font_size_last_edited=”on|tablet” body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” custom_padding=”30px|0px|2px|0px” custom_css_toggle_icon=”font-size:20px;||” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]Session prices range in relation to the length of the booking. Sessions start at \u00a340 for a half hour online tutorial and go up to \u00a3350 for a full day of on site training. Bespoke sessions can also be created as needed.
\n[\/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ admin_label=”Divider” _builder_version=”3.2″ height=”0″ hide_on_mobile=”off”][\/et_pb_divider][et_pb_toggle title=”How do I pay?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ admin_label=”How do I pay?” _builder_version=”3.0.87″ title_font=”Istok Web|700|||||||” title_text_color=”#000000″ title_font_size=”24″ title_font_size_tablet=”18″ title_font_size_last_edited=”on|tablet” body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” custom_padding=”30px|0px|2px|0px” custom_css_toggle_icon=”font-size:20px;||” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]<\/p>\n

If you are booking on behalf of a company then an invoice will be provided within 7 days of the session and payment must be made in full within 28 days.<\/p>\n

If you are booking as an individual or a study group then a 25% deposit plus estimated travel costs must be made in advance and the remainder of the balance must be paid at the beginning of the session.<\/p>\n

All online tutorials must be paid for in full in advance.<\/p>\n

The preferred method of payment is PayPal as this provides both parties with a secure and trusted payment channel. Other forms of payment accepted are bank transfer and cash (with a deposit in advance).<\/p>\n

[\/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ admin_label=”Divider” _builder_version=”3.2″ height=”0″ hide_on_mobile=”off”][\/et_pb_divider][et_pb_toggle title=”I live outside the UK, can I still book a session?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ admin_label=”I live outside the UK, can I still book a session?” _builder_version=”3.0.87″ title_font=”Istok Web|700|||||||” title_text_color=”#000000″ title_font_size=”24″ title_font_size_tablet=”18″ title_font_size_last_edited=”on|tablet” body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” custom_padding=”30px|0px|2px|0px” custom_css_toggle_icon=”font-size:20px;||” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]Yes. Online sessions can be booked and take place via Skype, FaceTime or any other compatible webcam chat program.<\/p>\n

Alternatively, overseas workshops, sessions and courses can be arranged but all travel, accommodation and per diem expenses must be paid in addition to the usual fee. Also, traveling days may incur a fee.
\n[\/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ admin_label=”Divider” _builder_version=”3.2″ height=”0″ hide_on_mobile=”off”][\/et_pb_divider][et_pb_toggle title=”Can I work for Procommskills?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#f7f7f7″ closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#f7f7f7″ icon_color=”#000000″ admin_label=”Can I work for Procommskills?” _builder_version=”3.0.87″ title_font=”Istok Web|700|||||||” title_text_color=”#000000″ title_font_size=”24″ title_font_size_tablet=”18″ title_font_size_last_edited=”on|tablet” body_font=”Open Sans||||” body_text_color=”#666666″ body_font_size=”18″ body_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_width_all=”1px” border_color_all=”#f7f7f7″ border_style_all=”solid” custom_padding=”30px|0px|2px|0px” custom_css_toggle_icon=”font-size:20px;||” use_border_color=”on” border_color=”#f7f7f7″ border_style=”solid”]Procommskills are always happy to hear from actors and facilitators who want to join the team. Please submit your details here<\/a>.
\n[\/et_pb_toggle][et_pb_divider color=”#222222″ divider_weight=”4″ admin_label=”Divider” _builder_version=”3.2″ height=”0″ hide_on_mobile=”off”][\/et_pb_divider][et_pb_divider show_divider=”off” admin_label=”Divider” _builder_version=”3.2″ height=”133″ hide_on_mobile=”off”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ specialty=”on” padding_2_tablet=”60px|50px|60px|50px|true|true” admin_label=”Footer” _builder_version=”3.22.3″ use_background_color_gradient=”on” background_color_gradient_start=”#ffffff” background_color_gradient_end=”rgba(240,242,246,0.5)” background_color_gradient_direction=”90deg” background_color_gradient_start_position=”70%” background_color_gradient_end_position=”30%” locked=”off”][et_pb_column type=”1_2″ specialty_columns=”2″ _builder_version=”3.0.47″][et_pb_row_inner _builder_version=”3.7″][et_pb_column_inner type=”4_4″ saved_specialty_column_type=”1_2″ _builder_version=”3.0.47″][et_pb_signup mailchimp_list=”procommskills|381a60ece7″ layout=”top_bottom” first_name_field=”off” last_name_field=”off” title=”Procommskills Newsletter” description=”<\/p>\n

Subscribe for news & resources about scaling your business<\/p>\n

” form_field_background_color=”#f0f2f6″ _builder_version=”3.19.17″ header_level=”h4″ header_font=”Lato|700|||||||” header_font_size=”24px” header_font_size_phone=”20px” header_font_size_last_edited=”on|phone” header_line_height=”1.5em” form_field_font=”|700|||||||” form_field_line_height=”1.5em” body_font=”||||||||” body_font_size=”16px” body_line_height=”1.9em” use_background_color=”off” border_radii_fields=”on|36px|36px|36px|36px” custom_button=”on” button_text_size=”16px” button_text_color=”#ffffff” button_bg_color=”#3550a0″ button_border_width=”10px” button_border_color=”rgba(210,159,104,0)” button_border_radius=”100px” button_font=”Lato|900|||||||” button_use_icon=”off” background_layout=”light” button_bg_color_hover=”#4159a0″ button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”on” button_bg_color__hover=”#4159a0″ button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_signup][et_pb_social_media_follow _builder_version=”3.19.17″ border_radii=”on|100px|100px|100px|100px”][et_pb_social_media_follow_network social_network=”facebook” url=”http:\/\/www.facebook.com\/procommskills” _builder_version=”3.19.17″ background_color=”rgba(0,0,0,0.8)” custom_margin=”|||” custom_padding=”10px|10px|10px|10px|true|true” follow_button=”off” url_new_window=”on”]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”twitter” url=”http:\/\/www.twitter.com\/procommskills” _builder_version=”3.19.17″ background_color=”rgba(0,0,0,0.8)” custom_margin=”|||” custom_padding=”10px|10px|10px|10px|true|true” follow_button=”off” url_new_window=”on”]twitter[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”linkedin” url=”https:\/\/www.linkedin.com\/in\/procommskills\/” _builder_version=”3.19.17″ background_color=”rgba(0,0,0,0.8)” custom_margin=”|||” custom_padding=”10px|10px|10px|10px|true|true” follow_button=”off” url_new_window=”on”]linkedin[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”instagram” url=”https:\/\/www.instagram.com\/procommskills\/” _builder_version=”3.19.17″ background_color=”rgba(0,0,0,0.8)” custom_margin=”|||” custom_padding=”10px|10px|10px|10px|true|true” follow_button=”off” url_new_window=”on”]instagram[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.0.47″][et_pb_text _builder_version=”3.19.17″ text_font=”||||||||” text_font_size=”27px” background_color=”#3550a0″ text_orientation=”center” background_layout=”dark” custom_margin=”0px||0px||true” custom_padding=”10px||0px”]<\/p>\n

Have a question?<\/h2>\n

[\/et_pb_text][et_pb_contact_form email=”info@procommskills.com” success_message=”Your message has been sent” submit_button_text=”Send” _builder_version=”3.19.17″ title_font=”||||||||” title_text_color=”#000000″ form_field_font=”||||||||” background_color=”#3550a0″ custom_button=”on” button_text_color=”#ffffff” button_border_color=”#ffffff” button_font=”||||||||” custom_padding=”20px|20px|20px|20px|true|true” custom_css_captcha_label=”color: #ffffff”][et_pb_contact_field field_id=”Name” field_title=”Name” _builder_version=”3.16″ border_radii=”on||||” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Email” field_title=”Email Address” field_type=”email” _builder_version=”3.16″ border_radii=”on||||” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Message” field_title=”Message” field_type=”text” fullwidth_field=”on” _builder_version=”3.16″ border_radii=”on||||” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

FAQ Here are some of the common questions people have about the communication skills training available, and their answers. If theres a question you have that isn’t covered then please feel free to get in touch. A typical communication skills training session would include a discussion of the learners educational needs and what they want to\u00a0achieve from the session before moving onto a simulation of a relevant communication situation. For example, a trainee doctor preparing for an upcoming exam may wish to role-play some typical cases such as taking a history from a patient. Following the role-play there would typically be a feedback session tailored to the learner\u2019s needs. This process can be repeated again and again to reinforce the learnings over the course of the session. Training can be arranged to take place at a venue convenient to the client. Sessions can be booked for your place of learning, a private residence or even online via webcam for total convenience. No, Procommskills staff are trained actors with many years experience training doctors, medical professionals and students as well as members of other professions in communication skills. Over that time they have gained an understanding of many procedures, conditions, treatments and policies but […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"acf":[],"yoast_head":"\nF.A.Q. - Procommskills<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/procommskills.com\/f-a-q\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"F.A.Q. - Procommskills\" \/>\n<meta property=\"og:description\" content=\"FAQ Here are some of the common questions people have about the communication skills training available, and their answers. If theres a question you have that isn't covered then please feel free to get in touch. A typical communication skills training session would include a discussion of the learners educational needs and what they want to\u00a0achieve from the session before moving onto a simulation of a relevant communication situation. For example, a trainee doctor preparing for an upcoming exam may wish to role-play some typical cases such as taking a history from a patient. Following the role-play there would typically be a feedback session tailored to the learner\u2019s needs. This process can be repeated again and again to reinforce the learnings over the course of the session. Training can be arranged to take place at a venue convenient to the client. Sessions can be booked for your place of learning, a private residence or even online via webcam for total convenience. 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