Procommskills, managed by Mr. Ed Kennedy, familiarises one with the nuances involved in communication and raises one’s self-confidence to tackle any communication hurdle like a professional. It is also an excellent platform for assessment of one’s capability and readiness to take examinations where communication plays a crucial role. As the date for my CASC exam drew near, I participated in a mock examination with Mr Kennedy. This opportunity was integral in polishing my time management and communication skills. Mr Kennedy’s valuable advice also helped me understand the scenarios from the patients’ perspective, which significantly boosted my confidence. Mr Kennedy is a wonderful trainer who is one hundred percent committed to ensuring that his trainees are well equipped with the skills required for smooth and effective communication.

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