Jul 28, 2017 | Communication Tips
7 Top Tips to Pass Your Exam Pass First Time Exams are stressful. They are expensive. And they are hard. But after working as an exam actor and as a trainer on more preparation courses than I can count for almost a decade, I have got some really valuable tips to help...
Mar 1, 2016 | Communication Tips
A Summary Will Save The Day How to recover from a mind blank We all know how important a summary is during a consultation, but still its easy to neglect to include one when you feel pressed for time. When you have ten minutes to cover a range of symptoms, check red...
Feb 27, 2016 | Communication Tips
When to ICE And why One of the most important and useful bits of feedback I find myself giving time and time again is to elicit the patients ideas, concerns and expectations (aka, ICE) early in your consultations. Not just in exams but in day to day practice as well....
Feb 24, 2016 | Communication Tips
The Dirty Dancing Rule of Gestures Talking with your hands Actors are all too familiar with the what-do-I-do-with-my-hands panic. You’re standing on stage and are all of a sudden become very aware of your arms and hands and can’t find a way of positioning them in a...
Feb 21, 2016 | Communication Tips
Why is it important to say sorry? And how to not imply blame We have all heard that its important to say sorry when someone feels things have not gone as hoped but to demonstrate this point let me tell you a story with two endings. Tom was walking through a corridor...
Recent Comments